Introduction
The Notiblast app is a software product developed and operated by PT. Bit Aplikasi Masa Depan.
By accessing or using the Notiblast application (“the App”), these Terms & Conditions automatically apply to you. Please read them carefully before using the App.
The Service is provided by PT. Bit Aplikasi Masa Depan and is intended for use as is.
Intellectual Property Rights
You are not allowed to copy, modify, distribute, sell, or lease any part of the App, including its content, trademarks, or branding.
You are also not allowed to attempt to extract the source code of the App, translate the App into other languages, or create derivative versions of the App.
The App itself, including all trademarks, copyrights, database rights, and other intellectual property rights related to it, remain the property of Notiblast and PT. Bit Aplikasi Masa Depan.
Any unauthorized use of the App or its intellectual property may result in suspension or termination of access to the Service. Notiblast reserves the right to take appropriate legal action and pursue available legal remedies in response to any violation of these intellectual property rights.
Changes to the Application and Services
Notiblast is committed to ensuring that the App is as useful and efficient as possible. For that reason, we reserve the right to make changes to the App, including modifying features or functionality, at any time and for any reason.
We also reserve the right to charge for certain services provided through the App. However, we will always clearly inform you of any fees before you are charged.
User Responsibilities
The Notiblast app stores and processes personal data that you have provided in order to deliver the Service.
You are responsible for maintaining the security of your device, browser, and access to the App. We strongly recommend that you keep your browser and operating system up to date, as outdated software may compromise your device’s security and cause the App to malfunction.
You are also responsible for ensuring that your device remains powered and operational. If your device runs out of battery or becomes unusable, Notiblast cannot be held responsible for any resulting inability to access the Service.
Internet Connectivity and Mobile Charges
The App is a web application and requires an active internet connection.
The connection may be provided through Wi-Fi or through your mobile network provider. Notiblast cannot guarantee full functionality of the App if you do not have internet access.
If you use the App outside a Wi-Fi area, your mobile network provider’s terms will still apply and you may incur data or roaming charges.
By using the App, you accept responsibility for any such charges.
If you are not the bill payer for the device used to access the App, we assume that you have obtained permission from the bill payer.
Third-Party Services
The App may use third-party services that have their own Terms and Conditions.
This currently includes Google Analytics and Google Sign-In.
Your use of such services may also be governed by their respective terms and privacy policies.
Application Updates and Availability
From time to time, Notiblast may update the App to improve functionality, security, or compatibility.
The App is currently available as a web application accessed through a browser, and system requirements may change over time. You may need to update your browser in order to continue using the App.
Notiblast does not guarantee that the App will always remain compatible with every browser or browser version.
We also reserve the right to discontinue the App or its services at any time without prior notice.
If termination occurs:
(i) all rights granted to you under these Terms will end; (ii) you must stop using the App.
Pricing and Payment
Some features of the Service may require payment of subscription fees.
All pricing information is displayed within the platform or on the official Notiblast website. Prices are provided on an “as is” basis and may change from time to time.
Notiblast reserves the right to modify subscription pricing, billing structures, or payment terms at its discretion. Any pricing changes will apply to future billing cycles and may be communicated through the platform or other appropriate channels.
Users are responsible for ensuring that payment information is accurate and up to date. Failure to complete payment may result in suspension or limitation of access to the Service.
All payments are non-refundable unless otherwise required by applicable law.
Service Availability (SLA)
Notiblast aims to provide reliable service availability.
The target Service Level Agreement (SLA) is 99% uptime per calendar year, excluding scheduled maintenance.
This means the Service may experience up to approximately 88 hours of downtime per year or 7.2 hours of downtime per month (depend on whether it’s 30/31/28/29 days in that month) due to technical incidents, infrastructure issues, or system failures.
Scheduled maintenance may occasionally be required to improve performance, security, or reliability. Where possible, users will be notified in advance.
Downtime caused by circumstances beyond Notiblast’s reasonable control may be excluded from SLA calculations. Such circumstances may include, but are not limited to:
(i) force majeure events (natural disasters, large-scale outages, or government actions); (ii) failures or outages of third-party infrastructure providers; (iii) internet backbone or network disruptions outside Notiblast infrastructure; (iv) actions or misuse by customers or their users; (v) security incidents or attacks outside reasonable operational control.
In such cases, Notiblast will make reasonable efforts to restore the Service as quickly as possible.
Service Credits
If the Service Availability falls below the SLA target in a given month, eligible customers may request service credits applied to their next billing cycle.
Service credits are calculated based on the monthly uptime achieved:
(i) monthly uptime of 99% or above: no credit; (ii) monthly uptime of 98% – 98.99%: 5% of monthly fee; (iii) monthly uptime of 95% – 97.99%: 10% of monthly fee; (iv) monthly uptime below 95%: 25% of monthly fee.
Service credits must be requested within 30 days of the incident and are the sole and exclusive remedy for SLA failures. Credits cannot be exchanged for cash.
Downtime caused by scheduled maintenance, third-party services, internet connectivity issues, or customer misuse is excluded from SLA calculations.
Data Backup Policy
Notiblast performs automated backups approximately once every 24 hours.
In the event of a major system failure requiring restoration, the most recent backup will be used. As a result, up to 24 hours of recent data may not be recoverable.
Users are encouraged to maintain their own copies of critical data if necessary.
Disaster Recovery
In the event of a major system failure or infrastructure incident, Notiblast will make reasonable efforts to restore service using the most recent available backup.
Recovery times may vary depending on the nature and severity of the incident. Notiblast will make reasonable efforts to restore the Service as soon as possible, and recovery is typically targeted to be completed within hours for lighter cases to seven (7) business days in major system failure. However, recovery timelines cannot be guaranteed and may vary depending on the circumstances of the incident.
Security and Data Protection
Notiblast takes reasonable measures to maintain the security and integrity of the platform.
Security practices implemented include:
(i) security practices aligned with ISO security principles; (ii) periodic independent security penetration testing conducted at least twice per year; (iii) SSL encryption to protect data transmission; (iv) encrypted password storage; (v) secure cloud infrastructure; (vi) logical data separation between organizations; (vii) operational safeguards including data backup and disaster recovery systems; (viii) compliance with Indonesian government regulations through registration as an Electronic System Provider (PSE Kominfo).
While these safeguards are implemented to protect user data, no system can guarantee absolute security.
Security Incidents
Notiblast implements reasonable technical and organizational measures to protect the security of the Service and user data. However, no system or method of data transmission over the internet can be guaranteed to be completely secure.
Users acknowledge that the use of online services involves inherent security risks. Notiblast shall not be responsible for unauthorized access, data breaches, or loss of data resulting from circumstances beyond Notiblast’s reasonable control, including but not limited to cyber attacks, security vulnerabilities, or actions of third parties.
Users are responsible for maintaining the confidentiality of their account credentials and for implementing appropriate internal security practices within their organization.
In the event of a confirmed security incident affecting user data, Notiblast will take reasonable steps to investigate the incident and mitigate its impact in accordance with applicable laws and regulations.
Security Testing and Responsible Disclosure
Notiblast values the security of its systems and welcomes responsible security research conducted in good faith. Individuals who discover potential security vulnerabilities are encouraged to report them to Notiblast through responsible disclosure.
Security researchers may submit vulnerability reports by contacting dev@notiblast.com and providing sufficient information to reproduce the issue.
When conducting security testing, researchers must act responsibly and must not:
(i) intentionally disrupt or degrade the functionality, availability, or performance of the Service; (ii) access, modify, copy, or exfiltrate data belonging to other users or organizations; (iii) attempt to gain unauthorized access to accounts, systems, or infrastructure beyond what is necessary to demonstrate a vulnerability; (iv) exploit vulnerabilities for personal gain; (v) publicly disclose or share vulnerability information with third parties, public media, or social media before receiving written permission from Notiblast.
Any testing that results in system disruption, data exposure, unauthorized access, or other harmful activity may be considered a violation of these Terms and may result in legal action.
Notiblast may, at its sole discretion, provide rewards or recognition for responsibly reported vulnerabilities. Any reward or bug bounty amount is determined solely by Notiblast and is not guaranteed. By submitting a vulnerability report, the researcher agrees that any reward is provided at Notiblast’s discretion, and no claim or dispute regarding the reward amount will be accepted.
Limitation of Liability
The Service is provided on an “as is” and “as available” basis, without warranties of any kind.
Service Credits described in the SLA section are the sole and exclusive remedy for any failure to meet the Service Availability commitment.
To the maximum extent permitted by law, Notiblast shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, business interruption, loss of data, or loss of business opportunities arising from the use of the Service.
The total aggregate liability of Notiblast arising from or related to the use of the Service shall not exceed the amount paid by the customer for the Service in the previous one (1) month.
Force Majeure
Notiblast shall not be liable for any delay or failure to perform its obligations under these Terms & Conditions if such delay or failure results from events beyond its reasonable control.
Such events may include, but are not limited to:
(i) natural disasters; (ii) pandemics or public health emergencies; (iii) war, terrorism, or civil unrest; (iv) government actions or regulations; (v) large-scale internet outages; (vi) failures of third-party infrastructure or cloud service providers; (vii) power outages or other widespread technical disruptions.
In the event of a force majeure situation, Notiblast will make reasonable efforts to restore the Service as soon as practicable. However, certain service commitments, including availability targets or recovery timelines, may be temporarily suspended during such events.
Dispute Resolution and Governing Law
In the event of any dispute, claim, or disagreement arising out of or relating to the use of the Notiblast app or these Terms & Conditions, the parties agree to first attempt to resolve the matter through good faith discussions and negotiations.
If the dispute cannot be resolved through mutual discussion within a reasonable period of time, the dispute shall be resolved in accordance with the applicable laws of the Republic of Indonesia.
Any legal proceedings arising from or related to these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of Indonesia, and the parties agree that the competent court shall be the Pengadilan Negeri Indonesia within the jurisdiction determined by applicable Indonesian law.
Relationship with Privacy Policy
These Terms & Conditions should be read together with the Notiblast Privacy Policy, which describes how personal data is collected, used, and protected when using the Service.
By using the Notiblast app, you acknowledge and agree that the Privacy Policy forms an integral part of these Terms & Conditions.
The Terms & Conditions and the Privacy Policy together constitute the agreement governing your use of the Service and should not be interpreted separately.
Changes to These Terms
Notiblast may update these Terms & Conditions from time to time.
Users are encouraged to review this page periodically for updates. Any changes will become effective once published on this page.
Contact Us
If you have any questions or suggestions regarding these Terms & Conditions, please contact us at:
dev@notiblast.com